Terms & Conditions

Terms And Conditions For Zeru-Hair

Welcome to Zeru-Hair. By accessing our website, booking appointments, purchasing products, or using our services, you agree to comply with and be bound by the following Terms & Conditions.

Please read these terms carefully before using our website or services.

1. Company Information

Company Name: Zeru-Hair Barbershop
Website: www.zeru-hair.com
Email: info@zeru-hair.nl
Phone: 06 18 82 48 80
Address: Gele Rijders Plein 17, 6811 AP Arnhem, Netherlands

2. Acceptance Of Terms

By visiting this website or using any services provided by Zeru-Hair, you confirm that you accept these Terms & Conditions and agree to follow them.

If you do not agree with these terms, please do not use our website or services.

3. Appointments & Bookings

Customers may schedule appointments through our online booking system or by contacting us directly.

When booking an appointment, you agree to:

  • Provide accurate information
  • Arrive on time for your appointment
  • Respect appointment schedules
  • Follow salon policies

Late arrivals may result in shortened services or cancellation depending on availability.

4. Deposits & Online Payments

Certain appointments may require:

  • Partial deposits
  • Full online payment before confirmation

Payments are processed securely through trusted third-party payment providers.

Deposits may be non-refundable in cases of late cancellation or no-show appointments.

5. Cancellation Policy

We kindly request customers to cancel or reschedule appointments in advance.

Failure to attend scheduled appointments without notice may result in:

  • Loss of deposit
  • Future booking restrictions
  • Full service charges for missed appointments

Cancellation conditions may vary depending on the booked service.

6. Pricing & Service Information

All prices displayed on the website are subject to change without prior notice.

Zeru-Hair reserves the right to:

  • Modify pricing
  • Update services
  • Adjust treatment durations
  • Discontinue products or services

We aim to keep all information accurate and updated.

7. Product Purchases

Customers purchasing products through our webshop agree to provide accurate billing and shipping information.

We reserve the right to:

  • Refuse suspicious orders
  • Cancel unavailable product orders
  • Limit quantities where necessary

Product images and descriptions are presented as accurately as possible, but slight variations may occur.

8. Returns & Refunds

For hygiene and safety reasons, certain grooming or hair products may not be eligible for return once opened or used.

Refunds or exchanges may only be approved for:

  • Damaged products
  • Incorrect items received
  • Manufacturing defects

Customers should contact us within a reasonable period after receiving products.

9. Website Usage

You agree not to:

  • Misuse the website
  • Attempt unauthorized access
  • Upload harmful content
  • Interfere with website functionality
  • Use the website for illegal activities

We reserve the right to restrict access to users violating these conditions.

10. Intellectual Property

All website content including:

  • Logos
  • Images
  • Text
  • Branding
  • Designs
  • Graphics

are the property of Zeru-Hair unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

11. Third-Party Services

Our website may include integrations or links to third-party services such as:

  • Instagram
  • Booking platforms
  • Payment providers
  • Google Maps

We are not responsible for the content, policies, or practices of external services.

12. Limitation Of Liability

Zeru-Hair is not liable for:

  • Temporary website interruptions
  • Technical issues
  • Third-party system failures
  • Indirect damages resulting from website usage

Customers use the website and services at their own responsibility.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected and protected.

14. Changes To Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with the latest revision date.

15. Governing Law

These Terms & Conditions are governed by the laws of the Netherlands.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the Dutch courts.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Zeru-Hair Barbershop Gele Rijders Plein 17 6811 AP Arnhem Netherlands

Email: info@zeru-hair.nl
Phone: 06 18 82 48 80