Terms & Conditions
Terms And Conditions For Zeru-Hair
Welcome to Zeru-Hair. By accessing our website, booking appointments, purchasing products, or using our services, you agree to comply with and be bound by the following Terms & Conditions.
Please read these terms carefully before using our website or services.
1. Company Information
Company Name: Zeru-Hair Barbershop
Website: www.zeru-hair.com
Email: info@zeru-hair.nl
Phone: 06 18 82 48 80
Address: Gele Rijders Plein 17, 6811 AP Arnhem, Netherlands
2. Acceptance Of Terms
By visiting this website or using any services provided by Zeru-Hair, you confirm that you accept these Terms & Conditions and agree to follow them.
If you do not agree with these terms, please do not use our website or services.
3. Appointments & Bookings
Customers may schedule appointments through our online booking system or by contacting us directly.
When booking an appointment, you agree to:
- Provide accurate information
- Arrive on time for your appointment
- Respect appointment schedules
- Follow salon policies
Late arrivals may result in shortened services or cancellation depending on availability.
4. Deposits & Online Payments
Certain appointments may require:
- Partial deposits
- Full online payment before confirmation
Payments are processed securely through trusted third-party payment providers.
Deposits may be non-refundable in cases of late cancellation or no-show appointments.
5. Cancellation Policy
We kindly request customers to cancel or reschedule appointments in advance.
Failure to attend scheduled appointments without notice may result in:
- Loss of deposit
- Future booking restrictions
- Full service charges for missed appointments
Cancellation conditions may vary depending on the booked service.
6. Pricing & Service Information
All prices displayed on the website are subject to change without prior notice.
Zeru-Hair reserves the right to:
- Modify pricing
- Update services
- Adjust treatment durations
- Discontinue products or services
We aim to keep all information accurate and updated.
7. Product Purchases
Customers purchasing products through our webshop agree to provide accurate billing and shipping information.
We reserve the right to:
- Refuse suspicious orders
- Cancel unavailable product orders
- Limit quantities where necessary
Product images and descriptions are presented as accurately as possible, but slight variations may occur.
8. Returns & Refunds
For hygiene and safety reasons, certain grooming or hair products may not be eligible for return once opened or used.
Refunds or exchanges may only be approved for:
- Damaged products
- Incorrect items received
- Manufacturing defects
Customers should contact us within a reasonable period after receiving products.
9. Website Usage
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload harmful content
- Interfere with website functionality
- Use the website for illegal activities
We reserve the right to restrict access to users violating these conditions.
10. Intellectual Property
All website content including:
- Logos
- Images
- Text
- Branding
- Designs
- Graphics
are the property of Zeru-Hair unless otherwise stated.
Unauthorized copying, reproduction, or distribution is prohibited.
11. Third-Party Services
Our website may include integrations or links to third-party services such as:
- Booking platforms
- Payment providers
- Google Maps
We are not responsible for the content, policies, or practices of external services.
12. Limitation Of Liability
Zeru-Hair is not liable for:
- Temporary website interruptions
- Technical issues
- Third-party system failures
- Indirect damages resulting from website usage
Customers use the website and services at their own responsibility.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected and protected.
14. Changes To Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Updated versions will be published on this page with the latest revision date.
15. Governing Law
These Terms & Conditions are governed by the laws of the Netherlands.
Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the Dutch courts.
16. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Zeru-Hair Barbershop Gele Rijders Plein 17 6811 AP Arnhem Netherlands
Email: info@zeru-hair.nl
Phone: 06 18 82 48 80